We are committed to delivering valuable and insightful webinar experiences. However, we understand that unexpected situations may arise. Please review our refund policy below before registering:
1. No Refunds After Access Is Granted
Once access to the webinar (live or recorded) has been shared, no refunds will be issued. This is because the digital content is considered delivered and consumed.
2. Eligibility for Refund (Before Access)
You may be eligible for a refund only if:
You cancel your registration before webinar access is provided.
You made a duplicate payment by mistake.
All valid refund requests must be made before the webinar link or materials are sent.
3. Non-Refundable Scenarios
Refunds will not be provided for:
Change of mind after registration.
Missed attendance (live or replay).
Personal reasons (such as schedule conflict, connectivity issues, etc.).
Inability to join due to not checking the email or registration details properly.
4. How to Request a Refund
To request a refund (if eligible), please contact our support team with:
Your full name
Email used during registration
Payment reference
Reason for refund
We will assess your request and respond as soon as possible.